Frequently Asked Questions

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MR Transport provides private transportation throughout Puerto Rico, with a special focus on San Juan, Carolina, Río Grande, Luquillo, Fajardo and Ceiba. Contact us to confirm service to your specific destination.

Yes. We provide private, door-to-door transportation from Luis Muñoz Marín International Airport (SJU) to hotels, resorts, Airbnbs, ferry terminals and destinations throughout Puerto Rico.

All reservations are private. You and your group travel directly to your destination without sharing the vehicle with other passengers or making unnecessary stops.

Yes. We monitor your flight for delays or schedule changes and adjust your airport pickup accordingly. Please provide your airline and flight number when making your reservation.

Pickup instructions will be provided before your arrival. The meeting location may vary depending on your airline and terminal. Your driver will communicate with you when your flight lands.

We recommend reserving as early as possible, especially for airport transfers, weekends, holidays and large groups. Advance reservations help ensure that the appropriate vehicle is available.

Yes. Our fleet can accommodate individual travelers, families and groups of up to 13 passengers. Please provide the number of passengers and amount of luggage so we can assign the appropriate vehicle.

Child and booster seats may be available upon request. Please provide the children’s ages and the number of seats needed when requesting your quote so availability can be confirmed.

Yes. We provide private transportation to and from the Ceiba Ferry Terminal for passengers traveling to or from Vieques and Culebra. We recommend allowing sufficient time before your ferry departure.

Pricing depends on the pickup and drop-off locations, number of passengers, vehicle required and any additional stops or waiting time. You will receive your price before confirming the reservation.

Please provide your travel date, requested pickup time, pickup and drop-off locations, number of passengers, luggage information and flight details when applicable.

After reviewing your trip information, MR Transport will provide a quote and reservation instructions. A deposit may be required to secure the date, time and appropriate vehicle.

Cancellation and refund terms will be included with your quote. Please review them before submitting a deposit or confirming your reservation.